Privacy Policy

Information we collect

We collect information you give us directly when you fill in an enquiry or assessment form, speak to a counsellor, or send us documents:

• Contact details — name, mobile number, email address and city
• Academic details — qualifications, marks or CGPA, graduation year, test scores
• Professional details — work experience, where relevant to your application
• Study preferences — preferred course, destination, intake and budget
• Application documents you choose to share, such as transcripts, your CV, SOP or passport copy
• Basic technical data your browser sends, such as device type and pages visited

Why we use it

• To assess your profile and suggest suitable courses, universities and destinations
• To prepare and submit university applications on your instruction
• To help you understand scholarship, education loan and visa requirements
• To contact you about your enquiry and the progress of your applications
• To improve our services and website

Who we share it with

We share your information only where it is needed to deliver the service you have asked for, and only with your knowledge:

• Universities and their authorised representatives, when submitting your application
• Banks, NBFCs and other lenders, where you ask us to help with an education loan
• Scholarship providers, where you apply through us
• Service providers who help us operate our website and communications
• Authorities, where we are required to disclose information by law

Advertising and measurement

We use the Meta Pixel, a tool provided by Meta Platforms, to measure how many enquiries come from our adverts on Facebook and Instagram and to show our adverts to people who have visited this website. It records the pages you view and when an enquiry form is submitted.

We use Google Analytics and Google Tag Manager to understand how the website is used.

We may display advertisements served by Google AdSense. Where we do, third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and other sites on the internet.

You can opt out of personalised advertising from Google in Google's Ads Settings (adssettings.google.com), and from many other advertising companies at aboutads.info. You can control adverts from Meta in the ad preferences of your Facebook or Instagram account.

We do not sell your data

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

How long we keep it

We keep your information for as long as needed to provide our services and to meet any legal or record-keeping obligations. If you ask us to delete your data and we are not required to retain it, we will do so.

Your rights

Under Indian data protection law, including the Digital Personal Data Protection Act, 2023, you can ask us to:

• Confirm what personal data of yours we hold and how it is being used
• Correct information that is inaccurate or incomplete
• Delete information we no longer need to keep
• Withdraw a consent you previously gave
• Nominate someone to exercise these rights on your behalf

Security

We take reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Where a student is under 18, we expect a parent or legal guardian to be involved in the enquiry and to consent to our processing of that student's information.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

If you have a question about this policy or want to exercise any of your rights, please get in touch. You can reach us at info@dreamdestinationstudyabroad.com or +91 92118 18710.